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PRIVACY POLICY FOR SILLY CHICKEN

Effective Date: August 23, 2026

 

Location: Sherwood Park, Alberta, Canada

 

Website: sillychicken.ca

 

At Silly Chicken, we deeply respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit sillychicken.ca, purchase our custom embroidered sweaters or upcycled clothing, or register for our slow-craft workshops.

 

By using our website or purchasing our services, you agree to the collection and use of information in accordance with this policy.

 

1. THE INFORMATION WE COLLECT

We only collect the personal information necessary to fulfill your orders, provide services, and comply with legal obligations in Alberta and Canada. This includes:​

  • Customer Contact Details: Your name, shipping address, billing address, email address, and phone number so we can process and deliver your orders.

  • Customization Data: Specific names, words, or initials submitted for our custom hand-embroidered name sweaters. By providing a minor's name for custom embroidery, you confirm that you are the parent or legal guardian with the authority to provide this information.

  • Workshop Registrations: Attendee names, contact details, and any specified skill levels or accommodation requests collected to coordinate event schedules, updates, and materials.

  • Payment Information: All financial transactions are securely routed through our compliant third-party payment processor (Stripe). Silly Chicken never views, accesses, or stores your full credit card numbers or bank account details.

  • Automated Data (Cookies): Basic internet data, such as your IP address, browser type, and pages visited, collected through automated cookies to optimize website performance and shopping functionality.

 

2. HOW WE USE YOUR INFORMATION

We use your collected personal information strictly for clear, defined purposes, including:​

  • Fulfilling, packaging, and shipping your physical product orders.

  • Personalizing and hand-stitching your custom embroidery requests.

  • Managing workshop registrations and sending essential event-related notifications.

  • Providing customer support and responding to your direct inquiries.

  • Complying with Canadian tax laws, accounting audits, and provincial business regulations.

We do not sell, rent, trade, or distribute your personal information to third-party marketers or advertisers under any circumstances.

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3. DATA SHARING AND THIRD-PARTY DISCLOSURES

We only share your information with trusted third-party service providers who are essential to running our business operations. These parties are contractually obligated to protect your data and include:​

  • E-Commerce & Hosting Platforms: Software providers used to securely host our online store and manage our digital inventory.

  • Shipping & Postal Carriers: Delivery services (such as Canada Post) that require your delivery address and contact info to transport your packages.

  • Legal Obligations: If required by law, we may disclose your information to comply with valid legal processes, government audits, or court orders within the province of Alberta or federal Canadian courts.

 

4. COOKIE POLICY & BANNER CONSENT

Our website uses cookies to keep track of items in your shopping cart, remember your preferences, and analyze our traffic. When you first visit sillychicken.ca, a cookie consent banner will give you the choice to accept or decline non-essential tracking cookies. You can also adjust your personal browser settings to refuse cookies at any time, though some parts of our online shop may stop functioning correctly as a result.

 

5. DATA SECURITY AND RETENTION

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or alteration. We retain your personal data and custom ordering history only for as long as necessary to fulfill the purposes outlined in this policy, or to satisfy legal, accounting, and tax reporting requirements in Canada.

 

6. YOUR PRIVACY RIGHTS

Under Alberta’s Personal Information Protection Act (PIPA) and Canada’s PIPEDA, you hold specific rights regarding your data. You may request to:

  • Access the personal information we hold about you.

  • Correct or update any inaccurate or out-of-date information.

  • Withdraw your consent to our use of your data (such as unsubscribing from a newsletter list).

  • Request the complete erasure of your non-legal personal data from our internal records.

 

7. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is managed by Silly Chicken, please contact us directly through our website contact form or via email  or Instagram.

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